Microsoft Dynamics 365 Finance & Operations Transformation

Overview

A global logistics provider implemented D365 Finance & Operations to unify financial and supply chain operations across 25+ countries.

The Challenge

Operating with multiple ERP systems across 25+ countries, the logistics provider faced inefficiencies, duplicated processes, and limited financial transparency. The lack of unified reporting hindered decision-making, while escalating operating costs highlighted the urgent need for a standardized global ERP platform.

The Solution

• Placed D365 Finance, Trade & Logistics, and Warehousing consultants.
• Partnered with a system intergrator for technical build while leading governance and program assurance.
• Established PMO and change management framework.

Key Objectives

• Standardise finance and supply chain globally.
• Improve reporting speed and accuracy.
• Reduce overall operating costs.

Expected Outcomes

• Faster, unified reporting.
• Improved operational efficiency.
• Lower cost base.

Project Timeline

• 30 months, staged global deployment.

Process

1. Pilots in high-volume hubs.
2. Regional rollouts with localization.
3. Continuous improvement across releases.

Outcome

D365 F&O implemented globally. Operating costs reduced by 25%, reporting speed improved by 50%, and on-time delivery rates increased by 15%.