Overview

A European retail chain implemented Dynamics 365 Business Central to unify finance, supply chain, and inventory across multiple distribution centers.

The Challenge

The retail group struggled with outdated, non-scalable ERP technology that created bottlenecks in finance and inventory management. Distribution centers and stores lacked accurate stock visibility, and the business needed a rapid deployment to align with peak seasonal trading requirements.

The Solution

  • Delivered D365 consultants for Finance and Supply Chain.
  • Integrated BC with e-commerce and POS systems.
  • Adopted rapid deployment framework with agile sprints.

Key Objectives

  • Improve supply chain efficiency.
  • Streamline finance processes.
  • Ensure scalability for peak retail cycles.

Expected Outcomes

  • Reduced stock-outs and improved inventory control.
  • Faster reporting and financial visibility.
  • Scalable ERP solution for growth.

Project Timeline

  • 9 months, accelerated rollout.

Process

  1. Rapid prototyping.
  2. Agile module deployments.
  3. Staff training and post-go-live support.

Outcome

D365 BC successfully deployed before seasonal peak. Inventory accuracy improved by 30%, reporting time reduced by 40%, and customer fulfiment rates increased by 18%.


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